Tickets tailored just for you!
SAR offers a range of ticket types to suit your individual travel needs. Handpick the ticket that is right for you, and add extras such as baggage, meals or lounge access to personalize your experience with SAR.
Book nowEAST TICKET TYPES
Economy Class
| Economy Class | Economy Saver | Economy |
|---|---|---|
| Onboard baggage | 1 x Cabin (10kg) | 1 x Cabin (10kg) 1 x Medium (25kg) |
| Checked baggage | Fees apply | Fees apply |
| Seat selection | Fees apply | FREE |
| Change booking | 50% charge | 20% charge |
| Cancel booking | 75% charge | 40% charge |
| No Show | 100% charge | 50% charge |
Business Class
| Business Class | Business | Business Premium |
|---|---|---|
| Onboard baggage | 1 x Cabin (10kg) 1 x Medium (25kg) | 1 x Cabin (10kg) 1 x Medium (32kg) |
| Checked baggage | Fees apply | 1 x Large (32kg) |
| Seat selection | FREE | FREE |
| Lounge access | Fees apply | FREE |
| Onboard meal | Fees apply | FREE |
| Change booking | 20% charge | FREE |
| Cancel booking | 40% charge | 15% charge |
| No Show | 50% charge | 30% charge |
- Your reservation can be modified up to 1 hour before your scheduled departure time.
- Reservations can be canceled up to 24 hours before the scheduled departure time.
- A no-show fee will apply for tickets canceled less than 24 hours before and up to 24 hours after the scheduled departure time.
Waiting List Tickets
Waiting List tickets are available to purchase from all SAR stations when the train you plan to travel on is fully booked.
Waiting List tickets are ideal for those customers who need to travel on the next available service, but all seats have already been taken.
Our Waiting List tickets are available to purchase from one hour prior and until 10 minutes before the train departure time in either Business Class or Economy Class from the Station Ticket Office.
Tickets are allocated without a seat number in the applicable class of travel, and Waiting List ticket holders must wait in an identified area of the station until the boarding gate has closed (5 minutes before departure), when provided the number of Waiting List ticket holders is lower or equal to the number of non-boarded passengers, ticket holders will then be permitted to board the train.
Once onboard the train, Waiting List ticket holders will be directed to an unoccupied seat in the equivalent class of travel by the Train Captain.
In the event that when the Boarding Gate closes, there are more Waiting List ticket holders than non-boarded customers, you will be able to obtain a 100% refund on your ticket or moved to the next available service
Discounted ticket categories
People with disabilities and cancer patients
Registered people with disabilities and cancer patients are eligible to save 50% off the price of an adult Economy Class ticket.
One carer ticket is also available for each customer with a disability or cancer patient at the same price, when purchased together.
To use the 'Disabled and Cancer Patients' discount, simply select 'Disabled and Cancer Patients' from the list of discounted ticket categories on our website or app when purchasing your ticket, then present either an accredited Disability ID Card or a medical report (for cancer patients) to our staff before boarding the train to validate your ticket validate your ticket.
Passenger Types
Adult
Adult ticket for ages 12 and above.
12+ Years
Child
Child ticket for those aged between 2 and 11 years
2-11 Years
Infant
Infant tickets are for infants aged 0-1 years. Tickets are allocated without a seat reservation in both Economy and Business Class
0-1 Years
| Adult | Child | Infant | |
|---|---|---|---|
| Can travel alone? | Yes | With at least one adult (16+ years) | With Adult (16+ years) at a ratio of 1:1 |
| Economy Class discount | -- | 50% | 100% (Free) |
| Business Class discount | -- | 20% | 80% |
| Can I select a discounted ticket? | Yes | -- | -- |
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FAQ
SAR offers a range of ticket types to suit your individual travel needs. You can handpick the ticket that is right for you, and then add extras such as baggage, meals or lounge access to personalize your experience.
For further information on each ticket type, see the Ticket Types section on this page.